Warranty

OUR PROMISE

dirtlej products carry the statutory warranty to the buyer – excluding resale purchases. The warranty covers defects in materials and workmanship. Should a dirtlej product be defective due to a manufacturing defect, we will repair the product if possible or replace it at no additional cost.

This warranty does not cover damage caused by: accident, improper use, improper care, negligence, normal wear and tear, and the natural deterioration of colors and materials due to use over a period of time.

All of our products are manufactured to our strict quality standards. However, no matter how carefully you use your product or how well you care for it, it will eventually show signs of age and wear. Our warranty covers defects in materials and workmanship. However, this does not include normal wear and tear. Tears, abrasions, and wear on zippers caused by normal use are therefore not covered by our warranty.

WARRANTY PROCESSING

All warranty and liability claims due to manufacturing defects must be submitted to dirtlej for approval. The product will be either repaired or replaced after inspection. If the defective product is not covered by our warranty, we can ideally repair the product for a fee.